Frequently Asked Questions
Currency swings keep business owners up at night. We get it. That's why we've compiled the questions we hear most — minus the small talk. If your question isn't here, just ring us up. We don't bite, and our coffee's mediocre but honest.
Currency volatility. Those random spikes and dips in exchange rates that wreck your quarterly projections? That's our fight. We lock in rates for future transactions so you're not gambling on what the euro'll do next month. Works for imports, exports, contracts — basically any deal that involves foreign money getting weird on you.
No fixed fee nonsense here. You pay based on what you're protecting and how long you need protection. A small exporter covering 3 months of shipments pays differently than a manufacturer hedging 18 months out. We'll quote you specific numbers after understanding your actual exposure. No surprises, no hidden percentages buried in page 37.
Depends on what you need. Simple forward contracts? Two business days, sometimes quicker. Complicated multi-currency setups? That takes a week, maybe 10 days. We move fast but not recklessly. You'll know your timeline before we start paperwork. And yes, we can rush things if your deal's already happening.
When you lock in a rate, you're trading upside for certainty. If currencies swing your way, you don't profit from it. But here's the thing — you also don't get hammered when they swing against you. It's protection, not a lottery ticket. Most businesses find sleeping well worth more than chasing perfect timing.
We cover operations across Europe and into the broader EU market. If you're shipping from Brașov to Budapest or importing from Berlin, we've got you. International companies working with Romanian suppliers? Same deal. Just tell us where your money's moving and we'll handle it.
Life happens. Orders get cancelled, deals shrink, timelines shift. We can modify most agreements without making you eat penalties. Sometimes we can unwind positions cleanly. Sometimes we adjust coverage amounts. The point is, we're not locking you into a cage. Talk to us before crisis hits and we'll figure it out.
Call +40 642 191 230 during business hours. Email [email protected] if you'd rather type. Or swing by Bulevardul Unirii 55 in Brașov — we're actually here, not outsourcing to a call center in another country. Real people answer. They'll ask questions. They might challenge your assumptions. That's intentional.
We guarantee your rate locks in. Whatever number we quote you—that's your number when settlement comes. We guarantee transparency on fees upfront. No surprise charges in month four. We guarantee we won't disappear. Been here 13 years protecting businesses just like yours. That's the guarantee that matters most.